Susan Dumais


Distinguished Scientist & Deputy Managing Director, Microsoft Research Lab, Redmond

Manager, Context, Learning and User Experience for Search (CLUES) Group, Microsoft Research

Mail: One Microsoft Way, Redmond WA 98052-6399, USA

Research Activities:

I am interested in algorithms and interfaces for improved information retrieval, as well as general issues in human-computer interaction. I have been at Microsoft Research since July 1997.  My current research focuses on gaze-enhanced interaction, the temporal dynamics of information systems, user modeling and personalization, novel interfaces for interactive retrieval, and search evaluation.  Previous research studied a variety of information access and management challenges, including personal information management, desktop search, question answering, text categorization, collaborative filtering, interfaces for improving search and navigation, and user/task modeling.  I have worked closely with several Microsoft groups (Bing, Windows Desktop Search, SharePoint Portal Server, and Office Online Help) on search-related innovations. 

Prior to coming to Microsoft, I co-developed a statistical method for concept-based retrieval known as Latent Semantic Indexing. You can find pointers to this work on the Bellcore (now Telcordia) LSI page.

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Last Updated: 04/10/2014